Northern Rivers workshop · Est. 2024

If it can be fixed, it should be.

You get the cost before any work begins. If a new one makes more sense, I’ll tell you.

  • Quote before any work
  • NSW 2478
  • ABN 49 752 786 516

01

What I’ll look at

If yours isn’t on the list, say so in the form. I’ll tell you straight if it’s a job I can take.

Phones & tablets

Screens, batteries, charging ports, buttons, and a check after liquid damage.

Computers

Laptops and desktops that won’t start, die early, hinge badly, or crawl along.

A second opinion

Already been told it’s finished? Send the details. Sometimes it is. Sometimes it isn’t.

A repair should cost less than starting over. If it doesn’t, I’ll say so.

02

How a job starts

No account, no call centre. You write, I reply, nothing is pulled apart until you agree.

  1. 1

    Tell me what’s broken

    Device, suburb, and what it does now. Model numbers help. So does “it won’t turn on”.

  2. 2

    Get a quote

    I email you what’s likely wrong, the cost, and how long. You can say no. That’s a complete job.

  3. 3

    Bring it to the bench

    Drop-off is by arrangement around the Northern Rivers. I confirm the place when I send the quote.

03

Before a screwdriver comes out

A few things I stick to, so you know what you’re agreeing to.

  • Quote first

    I don’t start, and I don’t bill, until you’ve accepted the quote.

  • Your data stays put

    I won’t wipe a phone or computer unless you ask me to.

  • Plain explanation

    You get told what I replaced and why. The device stays yours.

  • A specialist when you need one

    If a fault needs board-level work I don’t do, I’ll say that instead of guessing.

04

Questions

Still unsure? Use the form and ask in the message. I read those.

Where are you based?

The workshop is in the Northern Rivers, postcode 2478 — Ballina, Lennox Head and surrounds. There’s no street address published here. Put your suburb in the form and I’ll arrange a drop-off or a meeting point.

Do you start before I agree a price?

No. You get the price first, on the phone or by email. If you decline, nothing else happens.

What if it isn’t worth repairing?

I’ll tell you. You’ll still hear what I think is wrong, and you keep the device.

How do I pay?

I accept cash, card, and bank transfer. You’ll sort that out with me when you accept the quote. This website doesn’t take payment.

05

Book a repair

Send the device and the fault. I aim to reply within one business day.

Phone
0466 015 897
Based
Northern Rivers, NSW 2478

What needs repair?

Model if you know it, what happened, and whether it turns on.

Your name, contact details, suburb and message are emailed to me so I can reply about this repair. I don’t add you to a mailing list.

Call Email Book